Privacy Policy

Effective Date: January, 27th 2025

Welcome to Eliotron. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share information when you access or use our platform ("Platform"), website, and related services.

1. Information We Collect

1.1 Information You Provide

When you use the Platform, you may provide us with personal and business-related information, including but not limited to:

• Your name, email address, and contact details;
• Company name, business type, and other professional details;
• Account login credentials, including usernames and passwords;
• Payment and billing information for subscription services;
• Customer support inquiries and communications with our team.

1.2 Information Collected Automatically

We automatically collect certain information when you access or use the Platform, including:

• Device and browser type, operating system, and IP address;
• Usage data such as pages visited, features accessed, and interaction logs;
• Cookies and similar tracking technologies (see Section 5 for more details).

1.3 Data from Third-Party Sources

We may collect data from third-party services, including:

• Public e-commerce data aggregated for analytics;
• API integrations with authorized third-party platforms;
• External services that provide authentication, such as Google or Shopify.

2. How We Use Your Information

We use collected data for the following purposes:

• To provide, operate, and improve the Platform and its features;
• To process transactions, subscriptions, and payments;
• To personalize user experience and deliver relevant insights;
• To communicate with you, including service updates and support;
• To enforce our Terms of Use and ensure security and fraud prevention;
• To comply with legal and regulatory requirements.

3. Data Sharing and Disclosure

3.1 Third-Party Service Providers

We may share your information with third-party vendors that help us operate the Platform, including:

• Payment processors for handling transactions securely;
• Cloud storage providers for secure data hosting;
• Analytics tools to improve service performance.

3.2 Legal Compliance and Protection

We may disclose your information if required by law, legal proceedings, or to protect Eliotron’s rights, security, and users.

3.3 Aggregated and Anonymized Data

We may share aggregated and anonymized analytics that do not identify individual users for business, research, or marketing purposes.

4. Data Security

We implement technical, administrative, and physical security measures to protect your data from unauthorized access, loss, or misuse. However, no method of data transmission over the internet is entirely secure. You are responsible for maintaining the confidentiality of your account credentials.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and improve functionality. These may include:

• Essential cookies for authentication and account security;
• Analytics cookies to track usage patterns and optimize performance;
• Marketing cookies to personalize advertisements and promotions.

You can manage your cookie preferences through your browser settings.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• The right to access, update, or delete your information;
• The right to withdraw consent for data processing (where applicable);
• The right to request a copy of your data in a structured format;
• The right to object to certain uses of your data;
• The right to lodge a complaint with a regulatory authority.

To exercise these rights, please contact support@eliotron.com.

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. If you request account deletion, we will remove your personal data unless retention is required by law.

8. International Data Transfers

Depending on your location, your data may be processed or stored outside of your country, including in jurisdictions with different data protection laws. By using Eliotron, you consent to the transfer of your data as outlined in this Privacy Policy.

9. Third-Party Links

The Platform may contain links to third-party websites. Eliotron is not responsible for the privacy practices or content of external sites. Users should review third-party privacy policies before providing any information.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be communicated through the Platform or via email where required. Your continued use of the Platform after changes take effect constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Email: support@eliotron.com